Terms of service

Welcome to Roopza Glow. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. Products & Information

We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, slight differences in product packaging or appearance may occur.

2. Orders

By placing an order, you confirm that the information provided, including your name, phone number, shipping address, and payment details, is accurate.

Roopza Glow reserves the right to cancel or decline an order in cases of incorrect pricing, product unavailability, suspicious activity, or inaccurate information.

3. Pricing & Payments

All prices displayed on the website are the current selling prices. Prices and promotions may change without prior notice.

Discounts and promotional offers are subject to their stated terms and cannot be combined unless specifically mentioned.

4. Delivery

Orders are normally delivered within 3–5 business days, depending on the delivery location.

Delivery times may occasionally be affected by circumstances beyond our control, including courier delays, weather, public holidays, or incorrect customer information.

Free delivery is available on orders above Rs. 1,999, where applicable.

5. Returns & Refunds

Returns are accepted only when the product is unused, undamaged, and in its original packaging. Return shipping charges will be deducted from the refund amount.

For complete details, please refer to our Return & Refund Policy.

6. Product Usage

Customers are responsible for using beauty and cosmetic products according to the manufacturer's instructions. Please check product ingredients if you have known sensitivities or allergies.

7. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use the website for fraudulent or unlawful activities.

8. Changes to These Terms

Roopza Glow may update these Terms of Service from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions regarding your order, products, returns, or these terms, please contact our customer support team through the available support channels on our website.

By using Roopza Glow and placing an order, you acknowledge that you have read and agreed to these Terms of Service.